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AirCanada.com

All AirCanada.com Reviews

Overall Rating(Based on 14 reviews)

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Total of 14 reviews
Usefulness Date
Overall Rating

AirCanada online ordering

Aug 15, 2008, by courtneytromp

Product Selection 5
Prices 3
Shipping Options 5
Website Experience 5
Delivery 5
Support/Communication 5
Product Met Expectations 5
Overall 5
Booking tickets online is much more convenient then calling into the call centre.

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Overall Rating

late compensation

Aug 7, 2008, by cedar124

Product Selection 3
Prices 1
Shipping Options 2
Website Experience 3
Delivery 2
Support/Communication 3
Product Met Expectations 3
Overall 4
Air canada have bad customer service. It took me almost 6 months and lots of phone call to get the compensation due to the delay luaggages. They have to upgrade the customer service to gain more customer.

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Overall Rating

hassle free website

Aug 7, 2008, by spersaud

Product Selection 5
Prices 5
Shipping Options 5
Website Experience 5
Delivery 5
Support/Communication 4
Product Met Expectations 5
Overall 5
i like air canada's website. never any gliches and hassle free

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Overall Rating

Easy to Book!

Aug 5, 2008, by jlew88

Product Selection 5
Prices 3
Shipping Options 5
Website Experience 5
Delivery 5
Support/Communication 2
Product Met Expectations 4
Overall 4
I found Air Canada easy to book with.

On the website, I appreciate being able to view several days before/after your chosen dates so you can choose the best deal.

I usually purchase tickets during seat sales and have found it easy to check in with all the different options AirCanada provides (web check in, mobile check in etc)

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Overall Rating

Quick and simple

Jul 20, 2008, by girlstar

Product Selection 5
Prices 4
Shipping Options 3
Website Experience 5
Delivery 3
Support/Communication 4
Product Met Expectations 4
Overall 5
I booked flights via aircanada.com to go to Las Vegas. The prices were very competitive and displayed the available times as well as seats available on the flights. The options were easy to select (luggage, meals, Aeroplan options) and I received my confirmation and e-tickets without a glitch. When we flew out we just checked in online and printed it off and checked in in under 10 minutes.

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Overall Rating

Great features..

May 30, 2008, by rdoherty

Product Selection 4
Prices 4
Shipping Options 5
Website Experience 5
Delivery 5
Support/Communication 4
Product Met Expectations 5
Overall 5
The Air Canada website is full of great features.. allowing customers to easily find out detailed information about the type of aircraft, highlighting flights on new planes. The seat selection tool is also a great way of seeing where empty seats are.. I also like their e-ticket option, where all I need is my blackberry, instead of a paper ticket/boarding pass..

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Overall Rating

Travel from Calgary to Edmonton.

May 17, 2008, by JAPAN_SHAH

Product Selection 2
Prices 3
Shipping Options 3
Website Experience 3
Delivery 4
Support/Communication 4
Product Met Expectations 2
Overall 4
Even being the short journey from calgary to Edmonton small trip. I hope service could have been better . No water or juice was served considering the bad weather.

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Overall Rating

good service - high price

May 14, 2008, by runamuck

Product Selection 4
Prices 2
Shipping Options 5
Website Experience 5
Delivery 5
Support/Communication 4
Product Met Expectations 5
Overall 5
try and book well in advance +4 weeks to get best deal

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Overall Rating

Air Canada

May 8, 2008, by blen9

Product Selection 4
Prices 4
Shipping Options 3
Website Experience 4
Delivery 5
Support/Communication 3
Product Met Expectations 5
Overall 4
The website is generally easy to navigate and I like that they now list the type of aircraft along with the flight so you know which aircraft you will be flying on. Seat selection was also easy to do.

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Overall Rating

easy

May 2, 2008, by iamxyj

Product Selection 4
Prices 3
Shipping Options 3
Website Experience 3
Delivery 5
Support/Communication 3
Product Met Expectations 4
Overall 4
it was pretty easy ordering a ticket from air canada. The online system works well. Recommended.

(The order number provided is the ticket number.)

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